1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, booking details, and payment information.

• Non-personal Identification Information: Browser type, IP address, and usage data related to your interactions with our website.

• Sensitive Information: Any health or medical information provided (e.g., for special needs or requests).

 

 

2. How We Use Your Information

We use your personal information for the following purposes:

• Booking & Reservation Management: To process and confirm your booking, provide booking reminders, and send you updates related to your charter.

• Customer Service: To respond to inquiries, provide support, and address any concerns you may have.

• Payment Processing: To process payments and verify transactions for your charter.

• Marketing Communications: With your consent, we may send promotional emails, offers, and newsletters. You can opt out at any time by unsubscribing.

• Improvement of Services: To analyze usage data and enhance the overall user experience on our website and services.

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3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities:

• Service Providers: Companies that assist us in running our website or fulfilling bookings, such as payment processors or email marketing platforms.

• Legal Requirements: If required by law, we may disclose your personal information in response to a legal request, court order, or government inquiry.

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4. Security of Your Information

We take reasonable precautions to protect your personal information. We use secure, encrypted systems for processing payments and storing personal data. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

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5. Your Data Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request that we update or correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal data, subject to legal and contractual obligations.

• Opt-Out of Marketing: You can opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in any promotional email we send.

• Data Portability: You can request a copy of your personal data in a commonly used format.

To exercise any of these rights, please contact us at info@islasailing.com.

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6. Cookies

We use cookies on our website to enhance user experience and analyze traffic. Cookies are small data files stored on your device. You can disable cookies through your browser settings, but this may limit the functionality of some parts of our website.

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7. Third-Party Links

Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing personal information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@islasailing.com